Shipping Policy
Processing Time
Orders are fulfilled the same day the order is placed (Monday–Friday, excluding federal holidays). Orders placed after 2:00 PM EST may be processed the following business day.
Domestic Shipping (United States)
- Standard Shipping: 3–5 business days — [insert price or FREE over $X]
- Expedited Shipping: 2–3 business days — [insert price]
- Overnight Shipping: Next business day — [insert price]
Tracking information will be emailed once your order has shipped.
Packaging
All products are shipped in discreet, unmarked packaging with no reference to Titan Peptides on the outer box. Temperature-sensitive items are packed with appropriate insulation and cold packs as needed.
International Shipping
International orders may be available on a case-by-case basis. Import regulations, customs duties, and taxes vary by country and are the sole responsibility of the buyer. Titan Peptides is not responsible for packages held or seized by customs. Contact us prior to ordering for international availability.
Lost or Stolen Packages
Titan Peptides is not responsible for packages confirmed as delivered by the carrier. If tracking shows delivery but you did not receive your order, please contact the carrier directly. For packages lost in transit, contact us within 7 days of the expected delivery date and we will open an investigation with the carrier.
Damaged Shipments
Notify us within 48 hours of delivery with photos of the outer packaging and the damaged items. We will assess and resolve on a case-by-case basis.