REFUND POLICY

All products sold by Titan Peptides LLC are intended strictly for in-vitro laboratory research use only. Due to the sensitive nature of research compounds and our inability to verify storage, handling, or chain-of-custody once a product has left our facility, all sales are final. We do not accept returns or issue refunds on delivered products.

Exceptions: If your order arrives damaged, defective, or incorrect, contact us at support@titanpeptidesllc.com within 48 hours of delivery with your order number and photographic evidence. Verified claims will be resolved with a free replacement or refund at our discretion.

Emails indicating any product was used for human or animal consumption will not be honored and void this policy.

CANCELLATION POLICY

Orders may be cancelled only if the request is received before the order has been processed for shipment. Once a tracking number has been generated, the order cannot be cancelled.

To request a cancellation, email support@titanpeptidesllc.com with “Cancel Order #[number]” in the subject line as soon as possible. Orders are processed quickly, so cancellation cannot be guaranteed.

If you believe a charge was made in error, please contact us before initiating a dispute with your bank. We will work to resolve most issues directly and can supply full documentation (order confirmation, tracking information, and this policy) to contest unwarranted chargebacks.